ANX Media - Items tagged as crisismanagement

In this section you will find rich media that has been either developed by ANX or resyndicated.


Presented by Mark Wayne

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05.10.2013 Retaining Customer Loyalty through Crisis Management

Due to overwhelming demand, ANX's Mark Wayne will present a live, encore presentation of the Crisis Management Innovation Forum from the Restaurant Leadership Conference 2013. The customer is everything. While you give them great service and food, are you also protecting them and your business thoroughly? The fact is that one in six restaurants will suffer a credit card breach in the next 24 months. You protect your business with locks, cameras and fire insurance, but why are you ignoring a bigger threat to your business? Cyber-attacks! Are you prepared if a breach would occur today? What would you do? Who would you call? Are you really prepared?